Paul M. Tew, DVM
Jason R. Esplin, DVM
Kelly B. Shawcroft, DVM
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Giving one star because i cant give zero. Our dog got a split dew claw. The quick was completely exposed but there was still a large section of nail attatched, the vet told us it would fall off by itself... well thats not how it works, that part of the nail is still attatched and growing, how would it fall off?!?! Now we have to get her sedated, put her on heavy antibiotics and get most of the dew claw removed because of the infection and swelling! He pretty much wanted to make a quick 80 bucks for 0 work? Super upset will never return to or recommend this vet.
Response: We are sorry for the problem. At the time, the doctor felt that what was done was the best course of action. If you would have brought your dog back into us we would have worked to make things right.
Our 5 month old puppy got very sick very quickly. We called the clinic and described her symptoms. They told us what to do to see if she would get better. When it didn't work we took her in a day earlier than when we had made the appointment. They were kind and took her even though we were early. She spent 3 days there and she was so ill that she could not lift her head. After the weekend my husband went to visit Cinder and she was up and anxious to go home. They sent home medicine for us to continue to give her. They called us to see how she was doing. We will never take our dogs anywhere else.
Our daughter has a puppy now and she tried a vet in the city she lives in in another state. She told us that she will not go there again. They charged her twice as much as Upper Valley Vet and they gave her information that would make more money for them and was not consistent with what we are familiar with at this clinic. Her puppy has her 16 week shots and spay appointment here at this clinic. She is bringing her here for her vet care. The staff really care about your pets and you.
We had a positive experience at Upper Valley Vet. They were great about getting our appointment and we got in on time. Both of our dogs had their check-ups and shots and we were on our way!
Just moved to rexburg and was needing to get my 7month old puppy fixed. Called every place between st. Anthony to idaho falls and upper valley vet was the most affordable and welcoming place around! When dropping and picking my puppy up i knew i chose correctly! Beyond nice and considerate! Treats you and your pet like family! Highly recommend this vet! Will never take my pet anywhere else!
We took our puppy here to get neutered and to remove his dewclaws. Oliver was great and is healing perfectly! They sent me home with all the info I needed to make sure he has a great recovery- so far so good!
I called to set up an appointment to get my puppy her shots and they where very accommodating. They got her in the same day and where very kind when she got there. they explained everything that was going on. I would recommend uppervalley to all my friends with furry family members.
My husband and I just got our first puppy. I called around town looking for the best prices and nicest staff. I can honestly say that I received a welcoming voice when I called and a great price with the first visit coupon. I was very impressed with how all of our questions and concerns were answered in detail. My pet received the care that was needed and we will be back for a nail trim soon! They were able to get my puppy in for an appointment the same day I called, when I was available. We love this clinic and will recommend it to friends and family for sure! 🙂 Thank you!
Our cat had a mishap and had to have an emergency declaw. I was very impressed with how the vet handled her. She wasn't treated like just another cat, but was treated very well. They let her stay over night and there was no extra charge! We will only take her here now!
I brought my puppy in for a vaccination. I was very impressed with the service. The staff were very nice and helpful and the doctor was kind and explained everything really well. I appreciate the care that I was given.
I found this vet online. They were open the day before a holiday which I appreciated. Dr. Tew was very professional and friendly. He explained everything well. Yes, I would recommend them to others.